Software Maintenance
The PULSE Software Maintenance and Support Agreement (M1) aims to meet your company ’s business and technical goals. As the environment is changing constantly and you have to keep pace with new business requirements, it is essential that your PULSE system is up to date. The PULSE Software Maintenance and Support Agreement keeps your PULSE system up to date and provides access to experts who will provide technical user support when you need it.
With the M1 agreement you get access to the following benefits:
- Secure and reliable PULSE system: Brüel & Kjær makes sure that your PULSE application is kept secure and reliable along with the Windows® and Microsoft® updates. We continuously test our products against the current versions of the Windows® Operating System, including all critical updates.
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- Benefit from the newest technology - Automatic Upgrades: Our development department constantly improves the existing functionality and user interface of PULSE software based on customer feedback. With a valid PULSE Software Maintenance and Support Agreement you will benefit from this.
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- Exclusive and fast Hotline support: The local Brüel & Kjær support team is committed to help you when technical expertise is required. The Hotline team is backed up by our global team of skilled product specialists and application engineers. With an PULSE Software Maintenance and Support Agreement you will not only have support but you will also be our service and support organisation’s highest priority.
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- Flexibility - Unifes the version of PULSE software: If you have more than one PULSE system, it’s most likely that they are different versions. This gives you less flexibility and/or more cost as operators need to know how to use different programs and interfaces. With the PULSE Software Maintenance and Support Agreement all versions will be updated to the latest version.
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- Receive attractive offers during the year: With a PULSE Software Maintenance and Support Agreement (M1)you will, from time to time, receive attractive offers made especially for M1 holders, providing substantial savings during the year.
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Related services which can be ordered separately
* Check with your local Brüel & Kjær office to hear whether this service is availabe in your area.
